Terms of service

Terms of Service

Coralyn 37 Glenlyon Road, Brunswick, VIC 3056, Australia Customer Service: contact@coralyn.shop

Last updated: [Insert Date]

Welcome to Coralyn. These Terms of Service ("Terms") govern your access to and use of coralyn.shop (the "Site") and any purchases made through it. By accessing our Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. About Us

Coralyn is operated from 37 Glenlyon Road, Brunswick, VIC 3056, Australia. These Terms are governed by the laws of the State of Victoria, Australia.

2. Eligibility

By using our Site, you confirm that you are at least 18 years of age, or are using the Site under the supervision of a parent or legal guardian, and that you have the legal capacity to enter into a binding contract.

3. Products

3.1 Product Descriptions

We aim to display our products, including colours, materials, and descriptions, as accurately as possible. However, we do not guarantee that your device's display will accurately reflect the actual colour or detail of any product.

3.2 Availability

All products are subject to availability. We reserve the right to discontinue or limit the quantity of any product at any time without prior notice.

3.3 Pricing

All prices are listed in Australian Dollars (AUD) unless otherwise stated and are inclusive of GST where applicable. We reserve the right to change prices at any time without notice, though changes will not affect orders already confirmed.

4. Orders and Payment

4.1 Order Acceptance

Placing an order constitutes an offer to purchase. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. If we cancel your order, you will be notified and refunded in full.

4.2 Payment

Payment must be made in full at the time of ordering through one of our accepted payment methods. By providing payment information, you represent that you are authorised to use the chosen payment method.

4.3 Order Errors

In the event of a pricing or listing error, we reserve the right to cancel the affected order and issue a full refund.

5. Shipping and Delivery

Shipping is carried out in accordance with our Shipping Policy. Delivery times are estimates only and are not guaranteed. Coralyn is not liable for delays caused by circumstances beyond our reasonable control, including courier delays or incorrect address information provided at checkout.

6. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are handled in accordance with our Refund & Returns Policy and your rights under the Australian Consumer Law (ACL). Nothing in these Terms limits or excludes any consumer guarantee that cannot lawfully be excluded.

7. Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

8. Intellectual Property

All content on this Site, including text, graphics, logos, images, and product designs, is the property of Coralyn or its licensors and is protected by Australian and international intellectual property laws. You may not reproduce, distribute, modify, or otherwise use any content from this Site without our prior written consent.

9. User Conduct

When using our Site, you agree not to:

Use the Site for any unlawful purpose
Attempt to gain unauthorised access to our systems or another user's account
Post or transmit any harmful, offensive, or infringing content
Interfere with the security or proper functioning of the Site

We reserve the right to suspend or terminate access to the Site for any user who breaches these Terms.

10. Limitation of Liability

To the maximum extent permitted by law, Coralyn will not be liable for any indirect, incidental, special, or consequential loss or damage arising from your use of the Site or purchase of our products, except where such liability cannot be excluded under the Australian Consumer Law. Nothing in these Terms is intended to limit any rights you may have as a consumer under applicable law that cannot be excluded.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites and encourage you to review their terms and policies independently.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices or legal requirements. Updates will be posted on this page with a revised "Last updated" date. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of Victoria, Australia.